Return and Refund Policy
Refund Policy – HandGlam
At HandGlam, we want you to be completely satisfied with your purchase. That’s why we offer a 7-day return policy on all eligible products. If you're not happy with your order for any reason, you can return it for a full refund.
How to Return a Product
To initiate a return, please follow these steps:
- Contact us at thehandglam@gmail.com within 7 days of receiving your order.
- Provide your order number and the reason for your return.
- We will provide you with a return shipping label.
- Pack the product securely and return it to us.
- Once we receive the returned product, we will process your refund within 10 business days.
Exceptions to the Return Policy
The following items are not eligible for return:
- Used or damaged products
- Products missing parts or accessories
- Items purchased on sale or clearance
Refunds
Refunds will be issued to the original payment method used for the purchase:
- If you paid with a credit card, the refund will be credited back to your account.
- If you paid using bank transfer or other local payment methods in Pakistan, the refund will be sent to your account.
Contact Us
If you have any questions regarding our refund policy, feel free to reach out to us at thehandglam@gmail.com or visit our website HandGlam.com.
Thank you for shopping with HandGlam! 💖